Francesca Grady

Strategic Executive Business Partner | Chief of Staff & Executive Operations Leader

LinkedIn

About

Trusted executive business partner with 8 years of experience in managing ultra-confidential, high-impact initiatives for leaders at Google, Microsoft, Snapchat, and Zoom. Proven ability to eliminate friction, protect executive time, and build operational systems from scratch. Specializes in stabilizing rapid-growth business environments by cutting through complexity, expertly balancing competing priorities, and shielding decision-makers from distractions. Combines ultimate discretion, speed, and precision to create stability for executives at the highest levels of business and influence, driving significant productivity gains and operational excellence.

Work Experience

Executive Assistant to Chief Marketing Officer

EVENTBRITE (Contract)

Jan 2025 - Mar 2025

Provided critical administrative and operational support during a major brand re-launch initiative.

  • Provided critical administrative and operational support to the Chief Marketing Officer during a major brand re-launch initiative, ensuring seamless execution.
  • Led the conceptualization and end-to-end execution of a highly successful flagship experiential event, managing vendor negotiations, talent booking, and complex logistics, resulting in significant brand engagement and establishing a scalable model for future expansions.

Senior Executive Assistant to Chief Operating, Finance, Legal, Audit, and Accounting Officers

ZOOM (Contract)

Mar 2024 - Oct 2024

Delivered comprehensive executive support to five C-Suite leaders, managing complex logistics and high-level security clearances.

  • Delivered comprehensive executive support to five C-Suite leaders (COO, CFO, CLO, CAO, CCO), encompassing complex calendar management, global first-class and private travel arrangements, and sophisticated expense management.
  • Managed complex logistics and obtained high-level security clearances, facilitating executive participation in confidential meetings with US government officials and foreign dignitaries across the globe.

Chief of Staff to Ultra-High Net-Worth Principal

CONFIDENTIAL (Freelance Consultant)

Mar 2025 - Jul 2024

Serving as the central operational hub for an Ultra-High Net-Worth Principal, enabling peak efficiency and seamless operations.

  • Serve as the central operational hub for an Ultra-High Net-Worth Principal, optimizing peak efficiency by harmonizing complex personal and professional calendars, private aviation, and logistics across 7 global residences.
  • Cultivate strategic relationships with a vast network of high-profile figures, including political leaders, business titans, and philanthropists, ensuring seamless communication and access for the Principal.

Executive Business Consultant

YOUTUBE (GOOGLE) (Contract)

May 2023 - Sep 2023

Developed and launched a pilot program for calendar coordination services, improving leadership productivity.

  • Selected by Google leadership to develop and launch a pioneering pilot program, successfully scaling calendar coordination services to all director-level executives across YouTube.
  • Designed and implemented comprehensive training programs and robust support structures for a team of 10+ executive coordinators, measurably improving leadership productivity by 35% based on internal polling data.

Senior Executive Assistant to Chief Investment Officer

OPENDOOR (Contract to Full-time)

Jun 2022 - Apr 2023

Crafted strategic presentations and directed executive offsites for company officers and investors.

  • Crafted strategic presentations, in-depth reports, and executive briefings on critical investment and engineering initiatives for review by company officers, board members, and primary investors, influencing key decisions.
  • Directed end-to-end planning and execution for two simultaneous executive offsites, providing seamless support to the VPs of Engineering and Data by coordinating complex international travel, vendor management, and comprehensive event logistics.

Senior Executive Assistant to Vice President of DEI

SNAP, INC. (Contract)

Nov 2021 - Jun 2022

Drove the transition of the company's first Executive DEI Summit to a virtual platform and boosted VP's productivity.

  • Drove the end-to-end transition of the company's inaugural Executive DEI Summit to a virtual platform, managing cross-functional collaboration with developers to ensure a seamless and interactive 2-day event for leadership.
  • Significantly boosted VP's productivity by over 8 hours weekly through the design and implementation of a strategic inbox management system that automated email sorting and prioritization.

Executive Assistant to President of Industry Solutions

MICROSOFT (Contract)

Sep 2021 - Oct 2021

Facilitated high-stakes meetings and managed high-volume budgets for industry solutions.

  • Facilitated high-stakes meetings with Fortune 500 clients, preparing detailed agendas and confidential materials to drive strategic discussions and achieve industry-specific solutions.
  • Leveraged advanced proficiency in Microsoft Dynamics and Excel to reconcile high-volume budgets and process timely expense reports, ensuring 100% compliance with corporate financial policies and financial integrity.

Project Manager

UPWORK & FIVERR (Freelance Consultant)

Oct 2019 - Sep 2021

Successfully managed over 150 projects, delivering on time and within budget with 5-star ratings.

  • Successfully managed over 150 projects on Upwork and Fiverr, consistently delivering on time and within budget for diverse clients, and earning sustained 5-star ratings across platforms.
  • Delivered complex IT integration projects for mid-sized firms on Upwork, achieving a 25% reduction in implementation time and earning the platform's Expert-Vetted status for exceptional performance.

Executive Assistant to CEO

NATURA LIFE SCIENCE (Full-Time)

Jul 2019 - Oct 2019

Oversaw complex schedules and managed media inquiries during a rapid $200M bio-tech startup development.

  • Oversaw the complex personal and professional schedules of an ultra-high-net-worth entrepreneur, enabling seamless operations during the rapid $200M development phase of California's first bio-tech vertical startup.
  • Evaluated and prioritized a high volume of media inquiries, strategically ensuring all engagements aligned with the Founder's brand narrative.

Executive Assistant to President, CEO, and COO

UNITED CONSTRUCTION COMPANY (Full-Time)

Jul 2017 - Oct 2018

Earned promotion to manager by converting a receptionist role into a high-impact administrative assistant position.

  • Earned promotion from Receptionist to high-impact Executive Assistant, providing strategic support to President, CEO, and COO, ensuring on-time delivery of key projects.
  • Digitized outdated manual processes, including the implementation of new expense software and recruiting tools, resulting in annual savings of $80,000.

Executive Assistant to the CFO

MICROSOFT (Contract)

Feb 2016 - Jul 2017

Managed complex administrative support for the CFO and a team of 5 Directors, and directed a seamless office relocation.

  • Managed comprehensive administrative and operational support for the Chief Financial Officer and a team of 5 Directors, encompassing complex calendaring, global travel logistics, expense reporting, and resource management.
  • Directed the seamless physical office relocation for a 100-person team over a single weekend, ensuring 100% operational uptime and zero loss of productivity.

Education

Business Administration

CABRILLO COLLEGE

Aug 2013 - Jun 2014

General Studies

SIERRA MOUNTAIN

Sep 2000 - Jun 2004

Certificates

Human Resources Foundations (HRCI)

Undisclosed

Apr 2022

Project Management Foundations (PMP)

Undisclosed

Mar 2022

Languages

English (Native)

Skills

Technical Expertise

  • Microsoft 365
  • Azure
  • Excel
  • Outlook
  • PowerPoint
  • PowerBI
  • MS Project
  • Google Workspace
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Sheets
  • Apple Suite
  • Apple Calendar
  • Keynote
  • Numbers

Executive Support

  • Global Calendar Management
  • International Travel Logistics
  • Elite Event Planning
  • Virtual Meeting Facilitation
  • Google Meet
  • Microsoft Teams
  • Zoom

Enterprise Tools

  • Asana
  • Concur
  • DocuSign
  • Expensify
  • Jira
  • Monday.com
  • Salesforce
  • Slack
  • Trello
  • Workday
  • Zoom Chat

Process Optimization

  • AI Tools
  • ChatGPT
  • Gemini
  • Process Digitization
  • Operational Efficiency
  • Cost Savings

Presentation Design

  • High-Impact Board Presentations
  • Investor Presentations
  • Executive Goals Alignment

Project Management

  • Project Delivery
  • Budget Management
  • Client Relations
  • IT Integration

Financial Management

  • Budget Reconciliation
  • Expense Reporting
  • Financial Compliance

Operational Leadership

  • Operational Systems Development
  • Cross-functional Collaboration
  • Team Leadership
  • Office Relocation Management